Frequently asked questions

A simple, fast place to keep rich-text notes. Sign in from any browser and pick up where you left off — your notes live in your account, not on a particular device. For the full tour see the about page.

Headings, lists, links, bold, italic — the formatting that matters for writing. There are no nested databases, blocks, or plugins. If you've used Notion's blocks and databases and want to know whether MyNotes covers your use case, /compare/notion has the side-by-side. If a feature doesn't help you write or find a note faster, it isn't here.

Each note can hold up to 1 MB of text — roughly a long book chapter. Titles can be up to 200 characters. There is no cap on the number of notes. If a single note would go over the limit, the save is rejected with an error — the fix is to split it across two notes. (For the opposite end of the spectrum — short, sticky-note-sized captures — apps like Google Keep are a better fit; /compare/google-keep covers when each makes sense.)

Yes. Edits autosave in the background while you write, and the Save button is always there if you want to force a save before closing the tab. A status indicator next to the title tells you when the most recent keystrokes were saved.

Not a native one. MyNotes is a web app and works in any modern browser on phone, tablet, or desktop — the interface adapts to the screen size. On iOS and Android you can use Add to Home Screen from the browser menu to launch it full-screen, like an installed app. If a true native experience on Apple devices is a hard requirement, Apple Notes is the standard there; /compare/apple-notes covers when each fits.

Tick the checkbox next to any note on the list. Pinned notes appear as quick-access chips while you're editing other notes, so the ones you reach for most stay a click away.

The search box at the top of the notes list matches against the title and the full body text — so a phrase you vaguely remember writing is usually enough to surface the note.

Yes — toggle between Latest, Name, and Size above the list. The choice sticks as you navigate, and combines with search.

Every note has three download links — .txt, .docx, and .pdf — on both the list view and the editor toolbar. There's also a Copy file content button that drops the plain text onto your clipboard.

Yes. From Options, choose Download all. We build the archive in the background and email a one-time download link to the address on your account — usually within a few minutes. You get a single .zip containing .txt, .docx, and .pdf copies of every note you have (or just .txt in software-development mode).

The download link is valid for 24 hours. After that, the file is removed from our servers and you can request a fresh export. The link only works while signed into your account, so a forwarded email won't expose your notes.

Yes. Reading and exporting are always available, even when the subscription lapses and even if you just want to walk away. Your writing is not held hostage by your billing status. (One reason people ask is a bad exit experience somewhere else — if you're moving from Evernote in particular, /compare/evernote walks through the migration.)

Yes. Every account can keep up to 10 notes free forever — no card, no trial clock. When you need more, subscribe; see the pricing page.

You can still sign in, read and edit every note you've written, pin, organize, and download anything. Creating an 11th note requires either subscribing or deleting one of your existing notes — the cap is based on how many notes you're keeping right now, not how many you've ever created.

Four annual plans: Free (10 notes), Paid $19 / year (1,000 notes), Dev $99 / year (Paid + REST API and a generous plain-note allowance), and Dev-pro $199 / year (Dev + bulk endpoints and a larger plain-note + storage allowance). No monthly tier, no per-seat pricing. The full matrix lives on the pricing page and exact amounts are confirmed at checkout before you pay.

Checkout and recurring billing are handled by Lemon Squeezy, the merchant of record. We never see or store your card number — only a customer and subscription identifier is returned to us.

Sign in, open Billing, then click through to the customer portal. From there you can cancel, change plan, update your card, or download invoices.

Lemon Squeezy handles invoicing. Open Billing, click through to the customer portal, and your payment history with available invoices lives there.

Your subscription stays active through the end of the current billing period — no early cutoff. After that, create/edit is paused but you keep signing in, reading, and exporting indefinitely.

Fees are non-refundable except where local consumer-protection law requires otherwise (including the statutory right of withdrawal for consumers in the EU and UK). If something went wrong, email us — we review case-by-case. Full details are in the Terms.

Yes — open Appearance. Pick a theme, choose from ten reading fonts, and set the text size anywhere from 10 to 30 pt. The preview is live; changes apply app-wide once you save.

Open Settings → My profile → Edit profile. Name, email, bio, and password all update from there.

Request a reset at Forgot password — we'll email a reset link to the address on your account.

Email privacy@example.com from the address on your account. We close the account and delete your notes from the production database; residual copies expire on the normal encrypted-backup rotation. Before you send that email, consider a final Download all so you have an offline copy.

In our managed PostgreSQL database, with encrypted backups on a regular rotation. The Privacy Policy lists what is collected and who it is shared with; the Security page covers the technical posture — encryption in transit and at rest, authentication, dependency scanning, and how to report a vulnerability.

No. Notes are not end-to-end encrypted — meaning they could technically be read by an operator with database access, the same as almost any note-taking service — but we do not browse them, and our Terms commit us not to train machine-learning models on them or sell them to anyone who would.